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Software from Finland Showcase: Puheet – The All-Encompassing Online Community Platform


About the Company:

Puheet offers an all-in-one solution for online communities. Their platform integrates every essential tool, ensuring a bespoke solution for businesses. Depending on the client's unique requirements, Puheet can prioritize the most relevant tools initially, offering the flexibility to scale by adding more features as necessary.

Core Services and Tools:

  • Discussion Forum: The heart of the Puheet platform. Whether embedded within an existing site or hosted on a standalone domain, the forum facilitates brainstorming, co-creation, and tracking customer interactions. Sharing materials and insights can be as open or segmented as the user desires.
  • Surveys: Puheet's versatile survey tool empowers teams to conduct market research, solicit customer feedback, and test new ideas. The real-time analysis capability and embed options enhance user engagement.
  • Automations: Acting as the control center for customer data streams, automations enable continuous segmentation and list management. It harnesses data from forums and surveys, facilitating email automations, follow-ups, and targeted discussions. This feature transforms the platform into a CRM, offering unparalleled insights.
  • Analytics: Understanding customer behavior is critical. Puheet's analytics tool collates both quantitative and qualitative data from every corner of the community. It helps in setting targets, monitoring community progress, understanding prevailing trends, and sharing valuable insights.
  • Integrations: Puheet offers adaptability. It can be tailored to meet specific needs and can easily integrate with other technologies like e-commerce stores, various analytics tools, business intelligence tools, and CRM platforms.

Final Thoughts:

Puheet is not just an online community platform; it's a comprehensive ecosystem. Its adaptability ensures that businesses can mold it as per their requirements, whether they're looking for a discussion forum, a survey tool, or data analytics. It stands out by offering integrations with other essential business tools, solidifying its position as a versatile and must-have platform for companies aiming to build, monitor, and nurture their online communities.

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